SECURITY DEPOSIT/ACCIDENTAL DAMAGE FEE: Alan Holden Vacations requires a Security Deposit and/or Accidental Damage Fee on ALL properties. A credit card number must be provided for any damages above the security deposit amount and if the accidental damage fee is chosen, any damages above $1500. Guests will be responsible for any damages to the home or theft of items from the home. Please report any damage upon occurrence. Alan Holden Vacations inspectors walk through each unit after check-out to insure the property is left in good order. The guest’s credit card may include, but are not limited to: unauthorized late check-outs, malicious or intentional acts and unwarranted service calls. If a fee is charged, an explanation will be provided.
Security Deposits: Are a minimum of $250 for rent up to $1500. It is $400 for rent up to $2500 and $500 for rent over $2500. Security Deposits may be refunded up to 45 days after departure provided that the home has been left clean and undamaged.
Accidental Damage Fee: In lieu of a Security Deposit, Alan Holden Vacations offers a $70, plus tax, non-refundable Accidental Damage Fee. The Accidental Damage Fee replaces the Security Deposit and prevents action against guest for accidental damages up to $1500. The Accidental Damage Fee does not cover excessive cleaning, phone charges, unreturned keys, theft, and negligent, malicious or intentional acts.
Please call Alan Holden Vacations at 800-720-2200 for more information.